March 31, 2021
Make Sure Customers Know You Exist This Tax Season
Regardless of whether you prefer summer summer sunshine or pumpkins spice in the fall, most everyone’s favorite season, whether they’re willing to admit it or not, is actually tax season. It just so happens that tax season is already upon us. Many Americans (the ones with their lives together who filed BEFORE the May 17th extended deadline) [...]
March 25, 2021
RepairQ and Bluefin Present: Payment Processing 101
Processing payments is important for your business – after all, it is how you make a living. But have you ever wondered what happens when a customer makes a purchase in your store using a credit card? Do you get confused by the different fees and how they change with different credit card providers? You [...]
March 12, 2021
RepairQ Women in Tech Customer Spotlight
Women working in tech are hard to come by. Women in tech repair are even more so. According to the Bureau of Labor Statistics, only 25% of those working in electronic equipment repair and maintenance are women. Anyone working in tech can tell you it takes an agile individual with determination to succeed in the [...]
March 9, 2021
WISE Scholarship Recipients Spotlight
Chances are, if you’re a cell phone repair shop owner or technician you’re already familiar with WISE™ Certification. The Wireless Industry Service Excellence certification gives retailers and technicians a way to earn customer trust through an accreditation established by industry leaders and experts. In order to become certified, stores and technicians must complete training and education [...]
February 26, 2021
Return Purchasing Power to the Customers with Street Cred
For most people, cell phones and mobile devices have become more than just a way to keep in touch. Your phone is capable of eliminating the need to carry credit cards, insurance cards, emergency medical information and, in some places, even a driver’s license. Beyond just the necessities, our phones and mobile devices house things [...]
February 18, 2021
RepairQ and TracPoint Make Managing Your Online Presence Easier
RepairQ and TracPoint are Bringing Better Social Management to Repair Shop Owners The power that social media wields when it comes to small businesses is undeniable and can be somewhat overwhelming. Trends and best practices change frequently and what may be considered good strategy one week could become passé the next. RepairQ’s all-in-one POS software seeks to [...]
February 16, 2021
RepairQ and CTIA Announce Scholarship Award Recipients
CTIA and RepairQ announced the recipients for the WISE Certification scholarship program launched in November. Three recipients were awarded scholarships based on their responses to essay questions focused on building customer trust, employee mentorship, and community involvement. 2021 WISE Certification Scholarship Recipients Single Store Derek Nunes PhoneSmart Sonora, CA Multi-Store Joshua Muir Experimax Franchisee West [...]
January 14, 2021
Boost Your Reputation with RepairQ’s Revv Integration
Revv can boost positive online reviews by over 500% Increasing the number of positive online reviews for your business can be a difficult aspect of ownership but can have a significant impact on new customers. Even businesses with superb customer service and quality of work can struggle to move customers to leave reviews on google [...]
January 12, 2021