Networking Contractors to Deliver Better Third-Party Services

ServiceNetwork™ helps unify and simplify contract service for both Service Providers and Authorizers.

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For Authorizers

An application to onboard and manage a provider network, eligible products and services, parts and pricing, and view services in progress

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For Service Providers

A guided workflow defined by an Authorizer following best practices for receiving, servicing, and reporting back

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For Consumers

A brandable portal for consumers to request services, select locations, schedule appointments, and check service status

laptop displaying the "Technician Workflow" page within ServiceNetwork

Robust Service Platform

Consumer engagement and appointment scheduling
Service Provider network connection
Provider and location qualification
Technician guided workflows
Adjudication and resolution

illustration of ServiceNetwork's "Network Hub"

On-Demand Network

2000+ Walk-in service centers and mail-in depots in North America
Majority of locations are medium and large retail brands
These service providers are already on our platform and available for quick onboarding
Additional partners may be added through our application, provider portal or integrated through our service provider API

laptop displaying ServiceNetwork's business intelligence dashboard

Real-Time Data Connectivity

Get service status, details, and available locations
Schedule appointments
Send service requests
Send updates

Learn what ServiceCentral’s products can do to improve your operational efficiency.

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