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Networking Contractors to Deliver Better Third-Party Services

ServiceNetwork™ helps unify and simplify contract service for both Service Providers and Authorizers.

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For Authorizers

An application to onboard and manage a provider network, eligible products and services, parts and pricing, and view services in progress

tools illustration

For Service Providers

A guided workflow defined by an Authorizer following best practices for receiving, servicing, and reporting back

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For Consumers

A brandable portal for consumers to request services, select locations, schedule appointments, and check service status

laptop displaying the "Technician Workflow" page within ServiceNetwork

Robust Service Platform

  • Consumer engagement and appointment scheduling
  • Service Provider network connection
  • Provider and location qualification
  • Technician guided workflows
  • Adjudication and resolution
illustration of ServiceNetwork's "Network Hub"

On-Demand Network

  • 2000+ Walk-in service centers and mail-in depots in North America
  • Majority of locations are medium and large retail brands
  • These service providers are already on our platform and available for quick onboarding
  • Additional partners may be added through our application, provider portal or integrated through our service provider API
laptop displaying ServiceNetwork's business intelligence dashboard

Real-Time Data Connectivity

  • Get service status, details, and available locations
  • Schedule appointments
  • Send service requests
  • Send updates

Learn what ServiceCentral’s products can do to improve your operational efficiency.