Archives

December 8, 2021

6 Ways a Holistic Third-Party System Can Improve Your Return Processes

It used to be that reverse logistics operations relied solely on wired telephones, DOS computers,...

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December 2, 2021

3 Simple Software Solutions for Better Repairs and Returns Logistics

As a manufacturer or third-party beholden to retailers’ product needs, there are a lot of...

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August 13, 2021

Customer Inquiries Bogging Down Your Call Center?

With the pain points of choosing a technology partner in mind we set out to create a single document that anyone on a mission to find a new reverse logistics partner could use to feel empowered to ask the right questions and make a confident decision.

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July 27, 2021

So you want to reevaluate your reverse logistics solutions?

With the pain points of choosing a technology partner in mind we set out to create a single document that anyone on a mission to find a new reverse logistics partner could use to feel empowered to ask the right questions and make a confident decision.

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April 21, 2021

The Reverse Logistics Association’s Focus on Sustainability

The Reverse Logistics Association (RLA) is committed to educating and bringing together individuals and organizations to address their reverse logistics needs. ServiceCentral supports reuse, repair, and refurbishment and helps to drive resell through these means.

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April 13, 2021

Earth Month Kickoff

ServiceCentral is taking a look at e-waste as the kickoff for our Earth Month celebration. Find out how big of a problem it is and what you can do about it.

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March 31, 2021

G2: A new solution evolves from a tradition of reverse logistics excellence

How do you reinvent reverse logistics? Find the man who coined the term, build a team of leaders from his 123 year-old company, partner with innovative technology companies, develop a solution that adapts to each unique customer, and focus on sustainability, not liquidation. At least, that’s how G2 is doing it.

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March 8, 2021

We Belong in Tech

Although women are underrepresented in tech, making up only 25% of the workforce, more than a third of our employees at ServiceCentral are women.

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November 2, 2020

How Paragon Bay Uses ServiceManager to Drive Revenue

ServiceManager Customer Success When Bob Everest took over as Paragon Bay’s CEO in 2006, it...

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