November 2, 2020
How Paragon Bay Uses ServiceManager to Drive Revenue
ServiceManager Customer Success When Bob Everest took over as Paragon Bay’s CEO in 2006, it...
October 27, 2020
ServiceCentral Announces Completion of SOC 2 Compliance
From ServiceCentral CTO Jeff Foster: Every company that stores sensitive data has a responsibility to its customers to take every measure to secure their information, prevent data theft, and implement controls.
August 26, 2020
Company Rolls Out RepairQ to Improve Customer Experience
HARTLAND, Wis., Aug. 24, 2020 -- For customers at Batteries Plus Bulbs' more than 700...
July 30, 2020
Reverse Logistics Management Solutions for the Medical Industry
The Business Problem The global pandemic has not only resulted in stay at home orders,...
July 6, 2020
ServiceManager 8.0 Gives Customers an Updated Experience as Returns Increase
ATLANTA, Jul. 7, 2020—ServiceCentral released its ServiceManager™ 8.0 upgrade today providing customers with enhanced usability...
July 6, 2020
ServiceManager 8.0: Helping OEMs, 3PLs, and Service Depots Improve Customer Satisfaction
An Interview with ServiceCentral’s Chief Operating Officer, Darrell Morales Darrell Morales calls himself a technologist...
June 8, 2020
Giving Earth a Fighting Chance Through Repair and Reuse
The Value of Connection During a Crisis While writing this article in April of 2020,...
June 8, 2020
COVID-19 Customer Notice
While the health and well-being of our customers, employees, and communities is our top priority...
June 8, 2020
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