Category: News

June 21, 2023

RepairQ: Multi-Store Inventory Management Software

Managing inventory across multiple stores can be a daunting task for any business. However, with the help of a multi-store inventory management software, it becomes easier to manage inventory across all your stores from a single dashboard. In this blog, we’ll explore the importance of a multi-store inventory management software and learn about its various [...]

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June 20, 2023

Return Merchandise Authorization – Everything You Need to Know

When it comes to managing product returns, businesses and customers alike understand the importance of a well-structured and efficient process. That's where Return Merchandise Authorization (RMA) comes into play. RMA serves as the foundation for seamless returns, optimized inventory management and streamlined logistics. In this comprehensive guide, we'll dive deep into the world of Return [...]

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June 20, 2023

RepairQ’s Ticket Management System: A Guide to Rev Up Your Business

As an entrepreneur, multitasking is fundamental to managing a thriving venture. Hence, an effective ticket management system is indispensable in handling customer requests and inquiries. RepairQ offers a suite of services designed to streamline the repair process for businesses and consumers. In this blog post, we’ll delve deeper into RepairQ’s three distinct ticket types: Quick [...]

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October 14, 2022

3 Service Management Solutions That Can Improve Your Partnerships

Nothing brings a supply chain partnership together quite like dynamic, intuitive service management software. When things are working on the internal systems front, it opens up opportunities for matters like growth and strategy. When it comes to reverse logistics, these systems are just as vital – if not more so. Sending products back up the […]

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October 6, 2022

What to Know About the CHIPS Act

In July, U.S. Congress passed the CHIPS Act. The purpose of the act is to better ensure investment in national semiconductor companies as opposed to international semiconductor companies that have largely dominated this technological landscape in recent decades. Recently, SupplyChainBrain published an article highlighting the significance of the CHIPS Act and its potential influences on […]

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September 27, 2022

4 Common Workflow Pain Points Solved by Up-to-date RMA Management Software

From your initial RMA creation in the internal facing portal to the delivery of a new or repaired product, the optimization of the workflow process is key for successful 3PL (third-party logistics) operations.  While the supply chain is complex enough in the initial distribution of products, pain points in the reverse supply chain can arise […]

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August 25, 2022

Your Ultimate Guide to Starting a Cell Phone Repair Company

As the modern consumer continues to rely on the functionality of their cell phone for day-to-day tasks and communication, there is an ongoing need for cell phone repair centers to help them when things go awry. Broken screens, faulty hardware, dysfunctional charging ports – while frustrating to the owner, these are the cell phone repair [...]

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August 18, 2022

What Repair Tracking Means to Clients & Customers

Repair tracking software can take your customer relations and partnerships to the next level. Whether you’re a vendor outsourced by an OEM or you work primarily independently, the ability to see repair ticket statuses and updates (including automation features) is hardly a luxury at this point in the modern commercial world – it’s a necessity. [...]

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August 10, 2022

3 Reasons to Revisit Your Warranty Management Service

As a service authorizer whose end goal is to efficiently deliver quality products to the consumer, ensuring an accurate execution of warranty claim requirements is of utmost importance. Warranty inclusion in products can often be the difference maker in whether the consumer purchases the product and the successful execution of warranties will help maintain good [...]

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