September 9, 2008
ServiceCentral Acquires BirdDog Systems
ServiceCentral has obtained BirdDog and its entire product offering which includes remote monitoring and support tools for networks and computers. ServiceCentral plans to incorporate these tools to enhance its suite of Service Management software and hosted solution services.
June 30, 2008
ServiceCentral software upgrade at US Cellular
US Cellular will use the newest version of ServiceCentral’s Return and Repair Suite™ version 6.2 to support its growing business with the enhanced reporting and workflow management features.
May 26, 2008
ServiceCentral releases ServiceManagement, Return and Repair Suite™ Ver. 6.2
ServiceCentral’s newly released product includes a new application framework that provides hooks throughout the application where custom code can be added, enabling maximum product customization to without costly changes to core code.
May 1, 2007
New President appointed by ServiceCentral Board of Directors
ServiceCentral Technologies, Inc., a leading provider of service management software solutions, appoints Steve Teel as President.
February 1, 2007
ServiceCentral Return & Repair™ version 6 now available to Market
ServiceCentral’s Return & Repair Suite™ undergoes one of the largest functional expansions in the company’s history.
January 1, 2007
ServiceCentral Implements Return & Repair Suite™ at nTelos
ServiceCentral enables nTelos with efficient handset repair and service.
April 2, 2006
ServiceCentral Implements Return & Repair Suite™ at Telecom Mobile in New Zealand
ServiceCentral Suite enables Telecom New Zealand to Provide Customers with Efficient Handset Service and Repair.
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