October 17, 2013
ServiceCentral Announces New Integration Framework for its Service Management Software Solution
Service Integration Bus facilitates better interaction and communication between ServiceCentral and external applications.
May 15, 2013
Sale Advanced Co Ltd. Implements Service Management Solution from ServiceCentral
Sale Advanced Co. Ltd, a leading wireless service distributor in Saudi Arabia and surrounding countries, is implementing ServiceCentral’s software to manage its after-sales product support and service.
April 18, 2013
Are You Ready To Take on a Global Project?
You are the company’s IT Director and the Business Development Director comes into your office and says, “Great News, the deal with Big Global Manufacturer has come through and I need you to get ready to deploy our solution and integrate into their backend in 60 days. They have operations in North America, Europe, South […]
February 19, 2013
Opinion: The growth of the Reverse Logistics Industry will be fueled by……minimizing returns!
Over the past decade, there has been a boom in the reverse logistics industry as companies and solutions have evolved to focus on managing the complex nature of consumer returns. From retail returns, online returns, channel partner returns to bulk returns, the nature of how to handle returns for retailers, OEMs, and distributors is very […]
January 18, 2013
Opinion: CES 2013 – Over 150,000 people, but one obvious missed opportunity
After attending CES in Las Vegas last week, a show attended by over 150,000 to see the latest and greatest in consumer electronics, I’m struck by how little attention was paid to servicing all of this “stuff”! With rapidly changing technology and CE manufacturers rushing to bring out the next big thing, little attention is […]
November 15, 2012
ServiceCentral Partners with RSAP
ServiceCentral announces partnership with Retail Solutions Asia-Pacific for implementation support in the Asia-Pacific region.
October 8, 2012
ServiceCentral Joins the Oracle PartnerNetwork
As a member of the Oracle PartnerNetwork, ServiceCentral continues to provide best-in-class solutions for after-sales product support.
September 25, 2012
Leading Wireless Device Manufacturer Selects ServiceCentral for International Service Management Solution
The wireless innovator is leveraging ServiceCentral’s expertise in service management solutions to streamline both customer and device support across its global service partner network.
August 22, 2012
The IMS Company Selects ServiceCentral for Service Management Solution
ServiceCentral’s Service Management Solution has been implemented by The IMS Company’s Aircraft Systems Division to establish best in class product support for their clients.
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