January 17, 2024
Maximizing Productivity: The Top Features of Effective Computer Repair Shop Software
Computer repair shops face a lot of challenges all the time. Complex repair requests, device tracking, client relationships, and inventory management – all this needs to be conducted smoothly for an efficient workflow. Modern problems require modern solutions and software tools are the solutions to these problems. The use of effective Point of Sale (POS) […]
October 14, 2022
3 Service Management Solutions That Can Improve Your Partnerships
Nothing brings a supply chain partnership together quite like dynamic, intuitive service management software. When things are working on the internal systems front, it opens up opportunities for matters like growth and strategy. When it comes to reverse logistics, these systems are just as vital – if not more so. Sending products back up the […]
October 6, 2022
What to Know About the CHIPS Act
In July, U.S. Congress passed the CHIPS Act. The purpose of the act is to better ensure investment in national semiconductor companies as opposed to international semiconductor companies that have largely dominated this technological landscape in recent decades. Recently, SupplyChainBrain published an article highlighting the significance of the CHIPS Act and its potential influences on […]
September 27, 2022
4 Common Workflow Pain Points Solved by Up-to-date RMA Management Software
From your initial RMA creation in the internal facing portal to the delivery of a new or repaired product, the optimization of the workflow process is key for successful 3PL (third-party logistics) operations. While the supply chain is complex enough in the initial distribution of products, pain points in the reverse supply chain can arise […]
August 10, 2022
3 Reasons to Revisit Your Warranty Management Service
As a service authorizer whose end goal is to efficiently deliver quality products to the consumer, ensuring an accurate execution of warranty claim requirements is of utmost importance. Warranty inclusion in products can often be the difference maker in whether the consumer purchases the product and the successful execution of warranties will help maintain good [...]
July 26, 2022
Holding Your Reverse Supply Chain Systems to a Standard
RMA management and general reverse supply chain operations can be easily made complicated via broken processes and inaccessible interfaces. Workflow standards are difficult enough to successfully implement internally. When you’re dealing with several partners at once, especially for product returns and warranty claims, standards can be all the more difficult to maintain. ServiceCentral provides software [...]
July 8, 2022
How Do I Choose a Third-Party Logistics Provider?
For those return merchant authorizers with the luxury of choice in their network of third-party logistics (3PL) providers, there are a lot of factors to consider. For most companies, especially OEMs, it’s important to find a provider in their consumer’s local area who can conform to best returns practices. Other authorizers are looking for these [...]
May 11, 2022
3 Serious Benefits of Revamping RMA Workflows
Thanks to the increase in e-commerce orders over the last few years, and the Great Resignation, product ordering, and returning processes have been pushed to their limits. Delays in the supply chain continue—as well as in the reverse supply chain—and the old way of implementing workflows is simply not working well enough. Whether you’re an [...]
April 26, 2022
Our website uses cookies as further described in our