Category: Education

December 29, 2016

New Year’s Closing Hours, Inventory Reporting & 2017 Announcements

New Year’s Closing Hours Happy holidays! Our offices will be closed Monday, Jan. 2 in observance of the New Year’s holiday. If you have a support issue during that time, please email support@repairq.io, and a member of our support team will review it and respond promptly on Tuesday, Jan. 3. If you experience a critical issue, please email support@repairq.io with [...]

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October 6, 2015

Engaging recent customers: Reputation

A key to success in local retail and service has always been, and always will be, customer service. There’s no doubt that your local repair business thrives on reputation built by, not only good service, but also clear communication and confidence established through regular, constructive customer communication. It’s a fact. Regardless of how exceptional your service is, [...]

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September 3, 2015

EMV Explained: What it really means to Your Business

Do you have questions about “Chip and PIN” (also called EMV) and the looming October 2015 compliance deadline? And you’re still not sure exactly what this is and how it relates to credit card processing at your business? Brickwire, the software company behind RepairQ.io, has put together two free webinars hosted by Ruston Miles, Chief [...]

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June 10, 2015

Profitability in cell phone repair doesn’t have to be a guess.

One challenge that faces all repair businesses is determining the actual profit made on each repair they do. Calculating the amount of labor, the cost of the specific part, and the allocation of operating expenses can seem like an impossible task. Here is how RepairQ helps. Repair Technician Labor Have you ever felt like the [...]

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May 2, 2015

Opportunities to improve how you manage inventory

A majority of new RepairQ customers will consider revamping the way they manage inventory in their stores. It’s not that RepairQ can’t fit their current inventory practices; there must be something about moving software that inspires a fresh start / clean slate mentality. Mobile device repair issues Repair stores, in general, suffer from very unique problems that aren’t found in [...]

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