April 27, 2018
Opportunities Feature Highlight
We are so excited to release a brand-new set of tools to RepairQ that will positively change the way you manage your business’s sales opportunities. With 1.15, RepairQ will offer shop owners a powerful CRM-inspired toolkit to create, track, and convert sales opportunities into happy, loyal customers. This release will be one of several to add [...]
October 9, 2017
An Open Letter
**If you would like to read the official press release, please click here.** An open letter to RepairQ customers. RepairQ’s mission has always been to help retail repair and service businesses be more organized, more efficient, and more profitable. It’s more than our job. It’s our passion. Over the past seven years, RepairQ has grown from a [...]
December 29, 2016
New Year’s Closing Hours, Inventory Reporting & 2017 Announcements
New Year’s Closing Hours Happy holidays! Our offices will be closed Monday, Jan. 2 in observance of the New Year’s holiday. If you have a support issue during that time, please email [email protected], and a member of our support team will review it and respond promptly on Tuesday, Jan. 3. If you experience a critical issue, please email [email protected] with [...]
October 6, 2015
Engaging recent customers: Reputation
A key to success in local retail and service has always been, and always will be, customer service. There’s no doubt that your local repair business thrives on reputation built by, not only good service, but also clear communication and confidence established through regular, constructive customer communication. It’s a fact. Regardless of how exceptional your service is, [...]
September 3, 2015
EMV Explained: What it really means to Your Business
Do you have questions about “Chip and PIN” (also called EMV) and the looming October 2015 compliance deadline? And you’re still not sure exactly what this is and how it relates to credit card processing at your business? Brickwire, the software company behind RepairQ.io, has put together two free webinars hosted by Ruston Miles, Chief [...]
June 10, 2015
Profitability in cell phone repair doesn’t have to be a guess.
One challenge that faces all repair businesses is determining the actual profit made on each repair they do. Calculating the amount of labor, the cost of the specific part, and the allocation of operating expenses can seem like an impossible task. Here is how RepairQ helps. Repair Technician Labor Have you ever felt like the [...]
May 2, 2015
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