August 10, 2021
RepairQ and TracPoint Present: So, You’re Lacking Online Reviews?
So, You’re Lacking Online Reviews? That’s a problem. Giving customers the confidence they need in order to give you their business is crucial to growing your business in the post 5-star world. Current reviews are even more powerful. Customers want to know what they can expect today — not three, six or nine months ago. [...]
May 27, 2021
RepairQ and Bluefin Present: Payment Processing Made Easy
If there’s one thing about payment processing that we can all agree on, it’s that it is absolutely essential to running a business. If there’s a second thing we can all agree on, it’s that payment processing can be confusing and complicated. From transaction fees based on things like what kind of business you run, [...]
May 5, 2021
RepairQ and Bluefin Present: Payment Security
The Importance of Securing Payments There are a lot of moving parts when you are running your own business, and one item that many business owners forget about is payment security. This may not seem like a big deal, but the Hiscox Cyber Readiness Report reported a cyber-attack can cost a business $200,000, which could mean closing [...]
April 26, 2021
ERN is Doing Its Part to Promote Sustainability and Reuse.
The E-Reuse Network is a collaboration initiative for device repair businesses, electronics recyclers, PC refurbishers, and ITADs, along with the organizations that supply these companies with industry-related solutions and services. ServiceCentral supports the reuse, repair, and refurbishment of electronic devices through the RMA process and trade-in tools within our applications. As part of our Earth Month celebration, we sat [...]
March 31, 2021
Make Sure Customers Know You Exist This Tax Season
Regardless of whether you prefer summer summer sunshine or pumpkins spice in the fall, most everyone’s favorite season, whether they’re willing to admit it or not, is actually tax season. It just so happens that tax season is already upon us. Many Americans (the ones with their lives together who filed BEFORE the May 17th extended deadline) [...]
March 25, 2021
RepairQ and Bluefin Present: Payment Processing 101
Processing payments is important for your business – after all, it is how you make a living. But have you ever wondered what happens when a customer makes a purchase in your store using a credit card? Do you get confused by the different fees and how they change with different credit card providers? You [...]
March 12, 2021
RepairQ Women in Tech Customer Spotlight
Women working in tech are hard to come by. Women in tech repair are even more so. According to the Bureau of Labor Statistics, only 25% of those working in electronic equipment repair and maintenance are women. Anyone working in tech can tell you it takes an agile individual with determination to succeed in the [...]
March 9, 2021
WISE Scholarship Recipients Spotlight
Chances are, if you’re a cell phone repair shop owner or technician you’re already familiar with WISE™ Certification. The Wireless Industry Service Excellence certification gives retailers and technicians a way to earn customer trust through an accreditation established by industry leaders and experts. In order to become certified, stores and technicians must complete training and education [...]
February 26, 2021
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