We’re here to support you
Whether you’re new to RepairQ® or a long-term customer, you can find the resources you need to check on product updates, submit a ticket, interact with the community, and learn more about the software right here.
Do you prefer to find your own way or have a guide?
We have the resources to help you troubleshoot, train new employees, and make the most of your subscription. You can search articles, product updates, and even connect with fellow users. If you still need assistance our live agents are available by phone or email.
Connect with our Support Team
Talk with us
Our agents are available by phone Monday through Friday 9-5 pm CST at +1.877.230.6317
Submit a ticket
Instantly create a support ticket by emailing supportteam@servicecentral.com
Self-Serve Resources
In-depth tutorials
Products updates
Health status
Top Questions Searched by Users
How to: Virtual Cash Terminals
Watch how to open a virtual cash terminal, view a current virtual cash terminal, and how to close a virtual cash terminal with RepairQ. Find the video here.
How to: Manage Staff Profiles
This video walks you through the process of creating, editing, and terminating staff members. You also have the ability to track attendance records and make in-app staff announcements. Watch the video here.
How to: Setup Print Templates Receipts
RepairQ gives you the ability to manipulate the format of your receipts. Learn how to customize your print settings in this article.
How to: Clocking In/Out
With RepairQ, you do not have to be logged in to clock in/out. Click on your location dropdown in the top navigation bar, and select “Clock In/Out.” Read more here.
How to: Add a Customer
This article will walk you through adding a customer to RepairQ, it only requires a first name, last name, and primary phone number. Read the full article here.
How to: Create an Item Grid
A Catalog Item Grid is a visual user interface that navigates your Category Tree to select an item from your catalog. Learn how to set up your Item Grid here.
How to: Add Inventory
You might find it helpful to think of it as “stocking” inventory because you stock inventory items for each catalog item marked “inventoried.” Learn how to add inventory items by reading this article.
How to: Manage your RepairQ Subscription
Navigate to the Company Settings page. Navigate to the RepairQ Account page under the Account dropdown. You will see your current plan and you can upgrade your plan using the button located below that chart. For more information, read this article.
Join the conversation
We want to know how we are doing and how we can improve our product. You can also receive product release notes directly to your inbox by signing up here.
Featured Blogs
Qpop™ Delivers Unmatched Customer Experience
RepairQ and TracPoint Make Managing Your Online Presence Easier
Our website uses cookies as further described in our