Create and Manage Unique RMA Processes
We create winning solutions that help manage simple and complex item returns for both businesses (B2B) and consumers (B2C).
Return merchandise authorization (RMA) processing has a variety of definitions. Some consider RMA processing as means to authorize returns service of a single product while others define it as bulk returns. Some RMA processes are designed to manage returns for same unit repair while others are designed for triage and forward or replacement fulfillment. No matter how you define it, ServiceCentral’s RMA Software Solutions can be configured to manage any returns type and returns service model combination.