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Powering Efficient, Transparent,
and Scalable Device Claims

Our innovative platform provides a connected experience for Authorizers, Providers, and Consumers, ensuring claim fulfillment that is efficient, transparent, and dependable.

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ServiceNetwork™ is a network designed for growth

ServiceNetwork’s Partner Portal is where Authorizers and Providers come together to build networks and grow businesses. ServiceNetwork’s marketplace combines professional networking with location-based service discovery, tailored to the aftermarket service and repair industry.

Partner Portal Highlights

  • Profiles That Stand Out: Each Authorizer and Provider has a dedicated profile, highlighting business details, services, and offerings.
  • Program Pages: Authorizers can create program-specific pages to inform and recruit providers.
  • Integrated Reputation Scores: Providers’ reviews help build trust and credibility.
  • Visual Network Building: Authorizers can view providers in their network on a map, distinguishing between active, “In Network,” and “Out of Network” providers.
  • Seamless Invitations: Authorizers can invite providers to join their network, and our team supports outreach to Out of Network providers.

Connect

ServiceNetwork empowers Authorizers to seamlessly customize their service network. Effortlessly filter by location, fulfillment type, product match, or provider quality metrics like ratings and certifications. Exclude specific providers to stay in control with confidence. Dynamic tools, future-ready insights like turnaround times and rework rates, and intuitive list and map views ensure your network stays optimized and ready to deliver.

 

Company Profile

Your ServiceNetwork profile showcases your expertise with detailed business information, custom program pages, and reputation scores. Boost visibility, attract partnerships, and let Authorizers view your locations on a dynamic map. Seamlessly enroll in programs, build trust, and drive growth in the service industry.

Claim Management

ServiceNetwork streamlines claim management by automating approvals, provider selection, and scheduling, with real-time reporting and invoicing tools. Supporting various coverage types and service options, it enhances efficiency, transparency, and customer experience while adapting to business needs. 

Claim Management

 

With timely communication and automated key processes, our platform eliminates common bottlenecks and enhances collaboration for everyone. ServiceNetwork’s approach not only drives operational efficiency but also builds trust and satisfaction at every touchpoint.

Unlock the Full Potential of ServiceNetwork

ServiceNetwork transforms how you manage repairs and service programs, delivering the tools you need to streamline claims, enable same-day repairs, and coordinate protected repair solutions. Designed to optimize efficiency and communication, our platform empowers extended warranty providers, insurers, and service teams to deliver exceptional, customer-focused results with ease.

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Extended Warranty Providers 

Simplify claim management, streamline repair coordination, and gain insights with advanced analytics to deliver reliable, scalable, and customer-focused services.

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Same-Day, Same-Unit Repair 

Enable quick, same-day repairs on the original device with tools that optimize scheduling, diagnostics, and inventory, reducing downtime and enhancing customer satisfaction.

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Protected Repair: Insurance, Extended Warranty, and Service Contracts 

Our platform guides repair processes for insurance claims, extended warranties, and service contracts, ensuring faster approvals, clear communication, and a seamless experience for all stakeholders.

Dive Deeper Into Solutions Tailored Just For You

Visit the Authorizers page now and take control of your claims!

Visit the Providers page today and start fulfilling claims!

Testimonials

“ServiceNetwork has completely transformed how we manage repair authorizations. The seamless communication between our team and providers has saved us countless hours and minimized errors. It’s an essential tool for any business in the repair industry!”
— Operations Manager

“Since joining ServiceNetwork, we’ve connected with more clients than ever before. The platform makes it easy to showcase our services and manage requests efficiently. It’s been a game-changer for our growth.”

— Repair Provider

“With ServiceNetwork, we’ve enhanced our customer experience by speeding up repair processes and ensuring clear communication. Our clients appreciate the faster turnaround times, and we love the simplified workflows!”

— Customer Service Lead

ServiceNetwork Solutions at Launch

  • Coverage Types: Extended warranty, insurance, service contracts, and more.
  • Return Channels: Carry-in repair.
  • Product Types: Smartphones, tablets, smartwatches, and more.
  • Service Types: Same unit repair.
  • Geographic Reach: Launching in the US and Canada

A Roadmap for Growth: Building the Future Together

At ServiceCentral, our journey is driven by your success. Our roadmap is designed with a clear vision: to evolve alongside our customers, meeting their expanding needs and empowering them to thrive in the ever-evolving world of device claim management. By listening to your feedback and anticipating industry trends, we’re committed to delivering innovative solutions that scale with you. Together, we’re not just keeping up with change—we’re leading it, creating opportunities to grow, adapt, and excel.

Pre-Register Today

Be among the first to experience the power of ServiceNetwork. Pre-register now to join the waitlist and secure your place in the future of B2B service referrals. Soon, you’ll gain immediate access to the platform to start onboarding your service programs and connecting with our network of providers.

ServiceNetwork for Enterprises

Are you looking for additional coverage types, return channels, product types, service types, geographic regions?  Contact us to inquire about our Enterprise offer, which can be custom-tailored to meet your exact needs.

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