Category: Industry

April 21, 2021

The Reverse Logistics Association’s Focus on Sustainability

The Reverse Logistics Association (RLA) is committed to educating and bringing together individuals and organizations to address their reverse logistics needs. ServiceCentral supports reuse, repair, and refurbishment and helps to drive resell through these means.

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April 13, 2021

Earth Month Kickoff

ServiceCentral is taking a look at e-waste as the kickoff for our Earth Month celebration. Find out how big of a problem it is and what you can do about it.

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March 31, 2021

G2: A new solution evolves from a tradition of reverse logistics excellence

How do you reinvent reverse logistics? Find the man who coined the term, build a team of leaders from his 123 year-old company, partner with innovative technology companies, develop a solution that adapts to each unique customer, and focus on sustainability, not liquidation. At least, that’s how G2 is doing it.

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March 8, 2021

We Belong in Tech

Although women are underrepresented in tech, making up only 25% of the workforce, more than a third of our employees at ServiceCentral are women.

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November 2, 2020

How Paragon Bay Uses ServiceManager to Drive Revenue

ServiceManager Customer Success When Bob Everest took over as Paragon Bay’s CEO in 2006, it...

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October 27, 2020

ServiceCentral Announces Completion of SOC 2 Compliance

From ServiceCentral CTO Jeff Foster: Every company that stores sensitive data has a responsibility to its customers to take every measure to secure their information, prevent data theft, and implement controls.

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August 26, 2020

Company Rolls Out RepairQ to Improve Customer Experience

HARTLAND, Wis., Aug. 24, 2020 -- For customers at Batteries Plus Bulbs' more than 700...

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July 30, 2020

Reverse Logistics Management Solutions for the Medical Industry

The Business Problem The global pandemic has not only resulted in stay at home orders,...

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July 6, 2020

ServiceManager 8.0 Gives Customers an Updated Experience as Returns Increase

ATLANTA, Jul. 7, 2020—ServiceCentral released its ServiceManager™ 8.0 upgrade today providing customers with enhanced usability...

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