InventoryManager™ – Total Service Inventory Management
InventoryManager™, ServiceCentral’s state-of-the-art service inventory management software, enables service organizations to track and manage the flow of parts and equipment inventory in after-sales service, return, and repair operations, from initial order and receipt to transfers and adjustments. InventoryManager™ is designed for use by any operation that needs to manage parts, loaners, exchanges, and/or on-hand stock.
Our service inventory management software seamlessly integrates with RepairCenter™ and ServiceCounter™ to adjust stock levels based on the consumption of parts, loaners, and exchanges used within the workflow processes. The inventory management software functionality enables organizations and business units to operate as independent cost centers, avoiding costly integrations to standalone inventory systems. Alternatively, InventoryManager™ integration can include client ERP, Financial, and WMS systems.
Service Inventory Management Software Features
Real-time Inventory Knowledge for Increased Productivity
On-hand and back-ordered stock levels available via real-time reporting enable your resource managers to appropriately assign and manage work for maximum operational performance.
Configurable Workflows Provide Ultimate Inventory Control
Inventory workflows created and controlled by your business administrators support multiple order, receive, transfer, and adjustment processes with unique workflows for extraordinary procedural control.
Accurate Consumption Data Enables Improved Profit Margins
Real-time inventory consumption and availability data provides the business intelligence needed to realize lower costs associated with parts planning and order management.
Serialized and Non-Serialized Inventory Tracking
The ability to manage inventory for both serialized and non-serialized product allows for item-specific inventory management tracking and consumption analysis.
Unlimited Stock Locations
Inventory can be managed across an unlimited number of physical and virtual stock locations, allowing for detailed tracking of parts across multiple warehouses and down to specific bench locations.
