Category: Products

March 31, 2021

G2: A new solution evolves from a tradition of reverse logistics excellence

How do you reinvent reverse logistics? Find the man who coined the term, build a team of leaders from his 123 year-old company, partner with innovative technology companies, develop a solution that adapts to each unique customer, and focus on sustainability, not liquidation. At least, that’s how G2 is doing it.

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October 27, 2020

ServiceCentral Announces Completion of SOC 2 Compliance

From ServiceCentral CTO Jeff Foster: Every company that stores sensitive data has a responsibility to its customers to take every measure to secure their information, prevent data theft, and implement controls.

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August 26, 2020

Company Rolls Out RepairQ to Improve Customer Experience

HARTLAND, Wis., Aug. 24, 2020 -- For customers at Batteries Plus Bulbs' more than 700...

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June 8, 2020

COVID-19 Customer Notice

While the health and well-being of our customers, employees, and communities is our top priority...

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March 28, 2016

Repair Depot Management with ServiceCentral (Infographic)

Software Solutions for Repair Service Businesses Click Image for Full Resolution ServiceCentral’s Repair Order Tracking Process...

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February 26, 2016

Group Segmentation Capabilities of ServiceCentral’s Service Management Software Suite

One of the most significant features of Cloud Computing is the ability to operate specific...

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February 1, 2016

ServiceCentral Software Highlights: Unlimited Programs & Workflows

One of the most daunting challenges facing after-sales product support and repair organizations is how...

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October 8, 2015

Our Solution: The Retail Service Management Process (Infographic)

Optimize Retail Repair Operations with Our Customizable Solution Click Image for Full Resolution Why Choose...

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April 14, 2014

Heartbleed Response

ServiceCentral does use Secure Socket Layer (SSL) technology to protect transactional information for our hosted customers. We have reviewed our technology infrastructure and the Heartbleed vulnerability does not impact our hosted operations due to the architecture we have in place.

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