Category: News

December 3, 2008

Telecom New Zealand Experiences Success with ServiceCentral’s Newest Service Management Software Release

Telecom New Zealand reports a positive experience and immediate benefits from the successful upgrade of its retail service management software and Telegistics’ repair center software to ServiceCentral’s latest product suite release.

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September 9, 2008

ServiceCentral Acquires BirdDog Systems

ServiceCentral has obtained BirdDog and its entire product offering which includes remote monitoring and support tools for networks and computers. ServiceCentral plans to incorporate these tools to enhance its suite of Service Management software and hosted solution services.

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June 30, 2008

ServiceCentral software upgrade at US Cellular

US Cellular will use the newest version of ServiceCentral’s Return and Repair Suite™ version 6.2 to support its growing business with the enhanced reporting and workflow management features.

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May 26, 2008

ServiceCentral releases ServiceManagement, Return and Repair Suite™ Ver. 6.2

ServiceCentral’s newly released product includes a new application framework that provides hooks throughout the application where custom code can be added, enabling maximum product customization to without costly changes to core code.

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May 1, 2007

New President appointed by ServiceCentral Board of Directors

ServiceCentral Technologies, Inc., a leading provider of service management software solutions, appoints Steve Teel as President.

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February 1, 2007

ServiceCentral Return & Repair™ version 6 now available to Market

ServiceCentral’s Return & Repair Suite™ undergoes one of the largest functional expansions in the company’s history.

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January 1, 2007

ServiceCentral Implements Return & Repair Suite™ at nTelos

ServiceCentral enables nTelos with efficient handset repair and service.

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April 2, 2006

ServiceCentral Implements Return & Repair Suite™ at Telecom Mobile in New Zealand

ServiceCentral Suite enables Telecom New Zealand to Provide Customers with Efficient Handset Service and Repair.

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