Category: News

November 2, 2020

How Paragon Bay Uses ServiceManager to Drive Revenue

ServiceManager Customer Success When Bob Everest took over as Paragon Bay’s CEO in 2006, it...

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October 27, 2020

ServiceCentral Announces Completion of SOC 2 Compliance

From ServiceCentral CTO Jeff Foster: Every company that stores sensitive data has a responsibility to its customers to take every measure to secure their information, prevent data theft, and implement controls.

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August 26, 2020

Company Rolls Out RepairQ to Improve Customer Experience

HARTLAND, Wis., Aug. 24, 2020 -- For customers at Batteries Plus Bulbs' more than 700...

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July 30, 2020

Reverse Logistics Management Solutions for the Medical Industry

The Business Problem The global pandemic has not only resulted in stay at home orders,...

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July 6, 2020

ServiceManager 8.0 Gives Customers an Updated Experience as Returns Increase

ATLANTA, Jul. 7, 2020—ServiceCentral released its ServiceManager™ 8.0 upgrade today providing customers with enhanced usability...

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July 6, 2020

ServiceManager 8.0: Helping OEMs, 3PLs, and Service Depots Improve Customer Satisfaction

An Interview with ServiceCentral’s Chief Operating Officer, Darrell Morales Darrell Morales calls himself a technologist...

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June 8, 2020

ServiceCentral Helps Establish Industry Standard for Grading Pre-Owned Wireless Devices

WASHINGTON – CTIA, the wireless industry association, today announced a common industry-wide standard for evaluating...

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June 8, 2020

Local Support Options Improve Turnaround Times, Increasing Customer Satisfaction

This originally appeared on: http://www.prweb.com/releases/2017/10/prweb14807620.htm ATLANTA, GA – Today, ServiceCentral Technologies, Inc. and RepairQ announced their merger...

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June 5, 2020

ServiceCentral Paying it Forward

Our company has made it a priority to give back to our community over the...

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