Category: Knowledge

March 28, 2016

Repair Depot Management with ServiceCentral (Infographic)

Software Solutions for Repair Service Businesses Click Image for Full Resolution ServiceCentral’s Repair Order Tracking Process...

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February 26, 2016

Group Segmentation Capabilities of ServiceCentral’s Service Management Software Suite

One of the most significant features of Cloud Computing is the ability to operate specific...

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February 1, 2016

ServiceCentral Software Highlights: Unlimited Programs & Workflows

One of the most daunting challenges facing after-sales product support and repair organizations is how...

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November 11, 2015

Benefits of Streamlining Customer & Product Service Operations

Catapult your Customer Service Operations and After-Sales Product Support to the Next Generation with One...

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October 8, 2015

Our Solution: The Retail Service Management Process (Infographic)

Optimize Retail Repair Operations with Our Customizable Solution Click Image for Full Resolution Why Choose...

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April 14, 2014

Heartbleed Response

ServiceCentral does use Secure Socket Layer (SSL) technology to protect transactional information for our hosted customers. We have reviewed our technology infrastructure and the Heartbleed vulnerability does not impact our hosted operations due to the architecture we have in place.

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April 18, 2013

Are You Ready To Take on a Global Project?

You are the company’s IT Director and the Business Development Director comes into your office...

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February 19, 2013

Opinion: The growth of the Reverse Logistics Industry will be fueled by……minimizing returns!

Over the past decade, there has been a boom in the reverse logistics industry as...

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