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October 2, 2015
ServiceCentral > 2015 > October > 02

Cloud Service Management Solution to Unify Global Service Networks

Oct 02 2015
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Already a standard-setting leader in 110+ countries throughout North America, Latin America, Europe and Asia Pacific, ServiceCentral has perfected a single-platform service management solution that allows clients to leverage global reach within one web-based hub. ServiceCentral...
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We've improved our dispatcher to technician ratio by more than 250%. Where we used to have 36 field offices, we now have 10.
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ServiceCentral's returns management solution enhances our overall operation process controls and provides additional business intelligence.
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ServiceCentral is revolutionizing our customer service experience.
- Head of Supply Chain, Telecom New Zealand
ServiceCentral provides us the necessary tools to properly track each unit through the process, recording all parts and solutions applied in accordance with manufacturer requirements.
- General Manager, Telegistics
The stellar presentation & training made a big impact on us being able to get the most out of the solution.
- Kemer Pino, Topp Solutions
The right choice for us with its seamless repair and flexible workflow support features.
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