December 3, 2008
Telecom New Zealand Experiences Success with ServiceCentral’s Newest Service Management Software Release
Telecom New Zealand reports a positive experience and immediate benefits from the successful upgrade of its retail service management software and Telegistics’ repair center software to ServiceCentral’s latest product suite release.
September 9, 2008
ServiceCentral Acquires BirdDog Systems
ServiceCentral has obtained BirdDog and its entire product offering which includes remote monitoring and support tools for networks and computers. ServiceCentral plans to incorporate these tools to enhance its suite of Service Management software and hosted solution services.
June 30, 2008
ServiceCentral software upgrade at US Cellular
US Cellular will use the newest version of ServiceCentral’s Return and Repair Suite™ version 6.2 to support its growing business with the enhanced reporting and workflow management features.
May 26, 2008
ServiceCentral releases ServiceManagement, Return and Repair Suite™ Ver. 6.2
ServiceCentral’s newly released product includes a new application framework that provides hooks throughout the application where custom code can be added, enabling maximum product customization to without costly changes to core code.
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