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Receiving • Shipping • Returns • Repairs • Warranty • Parts • Inventory • RMAs • Analytics
ServiceCentral combines the many pieces of service logistics into one cloud-based platform, providing easy control and total visibility for all aftermarket service operations.


Enterprise Service Management Software Platform

Turn your aftermarket service chain into a profit stream with the ServiceCentral service management platform.

ServiceCentral’s enterprise level service management software platform gives businesses unmatched flexibility with fully customizable workflows and global functionality. From returns and repair to disposition, reporting, and more, our service management platform provides visibility through the complete service process.

The configurability of our service management platform enables our customers to build their perfect after-sales solution. From electronics and telecom to healthcare and security, our service management software fits the needs of any service or repair management organization.


A Comprehensive Service Management Software Platform

Service Management Software Platform

Retail Service
Management

With our cutting edge Service Management Solutions, you can handle the complexity of all your retail service operation needs in one easy to use interface so your staff can better focus on your customer.

Repair Service Management

Our Business Service Management Solutions allow you to automate and streamline your repair depot operations with customizable, data driven workflows so your workforce can do more in a shorter time with better results.

Returns & RMA Management

Take control of all returns and RMA processing operations with quicker turn around times, so you drive down costs and provide the ultimate level of service to your customers with our service management tools.

Service Network Management

Easily keep track of all your managed service providers and vendors on a single service management software platform and gain the insight needed to focus on the bottom line and continue to develop your business.

Retail Solutions

Connect with Your Customers and Partners Easily
Create a Consistent Customer Experience

Provide simple, error-proof, easy to learn UIs for Retail Staff
Provide simple, error-proof, easy to learn UIs for Retail Staff

Connect with your customers
Connect With Your Customers

Repair Solutions

Capture complex data based on product & service requirements
Capture complex data based on product & service requirements

Stay on Top of Inventory.
Stay on Top of Inventory

Reduce Costly Errors.
Reduce Costly Errors

RMA Solutions

Manage All Your Returns in One System
Manage All Your Returns in One System

Connect with Your Customers and Partners
Connect with Your Customers and Partners

Reduce Costly NTF Returns
Reduce Costly NTF Returns

Service Network Solutions

Connect With Your Partners on a Single Platform
Connect With Partners on a Single Platform

Automate Consistent Warranty Entitlement Verification
Automate Consistent Warranty Entitlement Verification

Manage your entire service network and workforce
Manage your entire service network and workforce